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Tuesday, November 6 • 9:00am - 12:00pm
All About the User Experience: Researcher Perspectives on Access, Privacy, and Security in Scholarly Communications

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Presented jointly with the Society for Scholarly Publishing (SSP). Today’s researchers have enough on their plates without having to worry about off-campus access to content, who is monitoring their use of information resources and why, and what happens if there is a security breach. Publishers, platform, and service professionals rarely use their own tools in the way researchers do, so they may not understand the growing frustration around these three intertwined topics. Librarians are often left trying to help confused and frustrated users and trying to communicate with information providers to improve the situation for all. With illegal use of private data, data theft, and increasing demands for more control over personal data, it’s time to hear from researchers about their experiences in navigating the world of content and services within the library and beyond, and craft strategies for staying focused on the user experience. What do researchers think about how platform and service companies should manage the delicate tradeoff between personalization and privacy? How might new regulations affect the provider-researcher relationship? How can libraries manage these same concerns for their researchers? Join us to better understand the end user perspective and the hurdles researchers face daily in conducting their research by hearing directly from them, and leave with strategies for looking at your platforms and services in new ways. With a roundtable format and time for an open mic session, we will craft a lively interactive session to place the focus back on the researcher.

avatar for Heather Staines

Heather Staines

Senior Strategy Consultant, Delta Think
Open Access, Strategy projects, Data, karaoke--and dogs!

avatar for Lisa Janicke Hinchliffe

Lisa Janicke Hinchliffe

Professor/Coordinator for Research and Teaching Professional Development, University Library, University of Illinois Urbana-Champaign

Les Lenert

Medical University of South Carolina
avatar for Harish Maringanti

Harish Maringanti

Associate Dean for IT & Digital Library Services, University of Utah

Briana McGinnis

Assistant Professor, College of Charleston
I am a political theorist, specializing in the moral psychology of citizenship, the ethics of migration, punishment, and the history of political thought. I have complementary research and teaching interests in American political development and public law.I am especially interested... Read More →
avatar for David Preston

David Preston

Westvaco Professor of National Security Studies, The Citadel

Suparna Qanungo

Assistant Professor, College of Nursing; Director, Telehealth Research Program, Center for Telehealth, Medical University of South Carolina
avatar for Jean P. Shipman

Jean P. Shipman

Vice President, Global Library Relations, Elsevier
I will be glad to talk with people about libraries and Elsevier.

Rich Wenger

E-Resource Systems Manager, MIT Libraries

Tuesday November 6, 2018 9:00am - 12:00pm EST
Ashley Room, Courtyard Marriott 125 Calhoun Street, Charleston, SC 29401