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Thursday, November 8 • 11:30am - 12:10pm
Demonstrating Library ROI: Success Stories and Strategies to Replicate in Your Library

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Librarians face a number of obstacles in telling their ROI story. Our research has shown that one of the challenges is that the measures university administrators have traditionally used to define institutional ROI don’t translate well for the library. For example, while graduation and time-to-degree are essential to demonstrating the university’s story, they need not define the value of the library or be used to diminish the library’s story.

This is common knowledge among librarians, but administrators, some of whom you may be familiar with, often need guidance to understand how much value the library provides to the campus community without using student outcome measures. This panel will be made up of librarians who will share strategies on how they’ve successfully told their ROI story both internally and externally. The goal of this highly interactive session is to openly acknowledge the difficulties in communicating the library’s value in a supportive atmosphere and to inspire librarians with new and interesting ways to tell their own story back at their home institutions. The session will include ample time for Q&A with the audience.

Moderators
avatar for Kristi Ward

Kristi Ward

Director, Library Editorial, SAGE Publishing

Speakers
avatar for Melvin Davis

Melvin Davis

University Librarian, Coastal Carolina University
avatar for Rebecca Fernandez

Rebecca Fernandez

Head of Electronic Resources & Collection Manager, University of Texas at Tyler
Talk to me about anything!
avatar for Carol Tenopir

Carol Tenopir

Professor, University of Tennessee, School of Information Sciences
A frequent speaker at professional conferences and prolific author, Carol Tenopir is a Chancellor’s Professor at the University of Tennessee. For the last decade she has served on the Leadership Team of the NSF-funded DataONE project, which has brought together librarians, scientists... Read More →
NW

Nick Woolley

Director of Student and Library Services, Northumbria University
From Westminster, London, Nick is a graduate of the University of Exeter, the University of Sheffield, and London Metropolitan University. Nick is currently Director of Student and Library Services at Northumbria University and has worked in many different roles in several academic... Read More →


Attendees (188)