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Lively Discussion [clear filter]
Wednesday, November 7

1:00pm EST

Authentication, Identity Management, Privacy and Personalisation: How can libraries strike the right balance and avoid the growing dystopian dangers?
Personal data on the internet is increasingly owned by the world’s five largest corporations, creating the potential for immense disparities of power.  Artificial Intelligence is being deployed to track ever more aspects of our lives.  Privacy advocates are warning of our rapid descent toward a dystopian society, using terms like ‘Surveillance Capitalism’ and ‘Digital Feudalism’ to describe this growing imbalance of power.

The dangers of privacy invasion are real, and libraries have been rightly cautious in their approach to authentication within their walls. While various Single Sign-On authentication protocols have emerged, there is still a great deal of resistance by libraries to adopt any form of authentication beyond IP.  From the USA PATRIOT Act to electronic resource license agreements, librarians are familiar with the fact that many policies, contracts, and laws impact the way patrons’ privacy is protected within their walls. However, there is little understanding of the ways in which these various contracts, laws, and policies intersect with and/or hinder one another.

Yet, the internet is increasingly delivering valuable personalized tools and experiences that are changing user expectations and demands.  If we in the library community do not proactively establish common authentication methods that strike the right balance between privacy and personalization, it may happen to us and possibly by powers who do not have our patrons’ privacy interests at heart.

This session will present a robust, multi-dimensional discussion and debate about the challenges and opportunities libraries face today around privacy and authentication, including an in-depth expose´of the intersection and interplay of various contracts, laws, policies and agreements within the library.  We’ll hear views from libraries on opposing sides of the spectrum and a representative from JISC will provide a comparative view of the approach taken and protocols adopted in the UK.

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Steven Harris

Assistant Dean of Libraries, University of Nevada, Reno
Steven is Assistant Dean of Libraries at the University of Nevada, Reno. He is the administrative manager for collections, acquisitions, cataloging and metadata, discovery services (technical services), digital initiatives, and library IT.

Josh Howlett

Head of Trust and Identity, JISC
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Kari Paulson

VP - Market Development, Books, ProQuest
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Molly Rainard

Subscription & Purchasing Manager, Auraria Library
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Heather Shipman

E-Resource Specialist, Cornell University
Heather Shipman is Cornell University Library’s ebook acquisitions and management specialist, coordinator for the ebook ordering team, and a member of the e-resources troubleshooting teams. She tends to stick her nose into everything to see how it works - which almost always results... Read More →

Wednesday November 7, 2018 1:00pm - 2:15pm EST
Gold Ballroom, Francis Marion Hotel

1:00pm EST

Beyond Circulation: Assessing Collections in the Age of Student Success
In a time of decreasing collections budgets and expectations of increased fiscal accountability in libraries, collection management librarians are increasingly expected to justify expenditures through the provision of usage data to their stakeholders. Yet traditional methods of collection assessment, often focused upon summary circulation statistics, are only marginally useful in demonstrating collection strength to patrons. To paint a more complete picture of a library's successful collection development program, librarians need to identify and verify a relationship between circulation statistics and improved student outcomes, as well as support of faculty scholarship and teaching. While this task can seem daunting, many methods not involving the use of advanced statistics or an inordinate amount of time and effort do exist. This presentation will: a) provide a brief review of the literature of collection assessment as it relates to patron success; and b) review several methods of collection assessment beyond basic circulation counts, including analysis of circulation and interlibrary loan activity, citation analysis of patron scholarship, and circulation statistics as they relate to such student success measures as GPA, with practical examples of such analysis from a small university library. Session attendees will be given a template for developing or enhancing their own assessment plans, and time will be provided for small group discussions to identify first steps and potential obstacles.

LINK TO PRESENTATION LIBGUIDE:  https://cnu.libguides.com/assessingcollections


Alicia Willson-Metzger

Collection Management Librarian, Christopher Newport University
Alicia Willson-Metzger is the Collection Management Librarian at Christopher Newport University, a liberal arts university located in Newport News, VA. Her professional interests include collection management and assessment.

Thursday, November 8

1:00pm EST

Digital Rights Management: A Long and Winding Road to DRM-free Ebooks in Academic Libraries
"Fair use and other exceptions to copyright law that libraries have relied on for decades to loan print titles have been mostly inapplicable to ebooks because of Digital Rights Management (DRM). Libraries, who are regularly called on to justify and maximize their expenditures, cannot help but see DRM-free titles as an attractive value, as they offer the freedom to let patrons access content when—and in the format—they want. But questions remain: Are DRM-free titles used more than their DRM-enabled counterparts? Are libraries making sound investments by seeking out DRM-free titles? As more titles are released (including to large aggregators), the accumulating data allows us to begin measuring the impact of DRM-free.

Not until recently have publishers started to pay closer attention to librarian and user feedback. A recent Library Journal survey revealed that 74 percent of students using libraries believe there should be no restrictions placed on ebooks; 66 percent prefer to use ebooks with no restrictions; and a whopping 37 percent only use ebooks in their research that have no restrictions. This translates to over one third of scholarly ebooks in U.S. libraries not getting discovered because the majority of titles continue to be distributed with DRM encryption. With usage playing an increasingly important role in library acquisitions, how much are publishers risking by keeping their content under strict protections?

Moderated by Mirela Roncevic, Director of No Shelf Required, and echoing the voices of professionals with experience with DRM from library, publisher and vendor perspectives, this panel seeks to clarify the benefits of providing DRM-free content to library patrons without harming anyone in the ebook ecosystem, as well as to elucidate a range of DRM-related issues posing as possible threats to publisher and library sustainability. This session is designed to further the discussion about the state of the market, the realities of DRM-free usage and how we can continue to develop new approaches of providing academic resources in formats that meet patrons’ needs.


Mirela Roncevic

Director, No Shelf Required


Ben Ashcroft

Vice President, Sales and Marketing, De Gruyter
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Alison Bradley

Director, Strategic Initiatives, PALCI
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Angela Dresselhaus

Head of Electronic Resources, Eastern Carolina University
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Kara Kroes Li

Director of Product Management, EBSCO
As Director of Product Management for EBSCO, Kara is responsible for understanding the needs of end-users, librarians, and publishers and distilling those needs into product initiatives. Her current areas of focus are user experience, librarian workflows, and partnerships. Prior to... Read More →
avatar for Kari Paulson

Kari Paulson

VP - Market Development, Books, ProQuest

Dean Smith

Director, Cornell University Press

Thursday November 8, 2018 1:00pm - 2:15pm EST
Grand Ballroom 2, Gaillard Center