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Lively Discussion [clear filter]
Wednesday, November 7

1:00pm EST

Dangerous liaisons: brainstorming the 21st century academic liaison
Academic liaison roles have seen massive growth to an ever-broadening range of duties. Through participation in focused live polls and real-time display of responses, the captured trends and insights shared actionable ideas which participants could then bring back to their home institutions.

Beginnings: Early traditions were rooted in the subject bibliographer whose expertise was focused on library collection development. Whether individually or in collaboration with academic departments, the academic liaison, subject specialist, or subject bibliographer concentrated on selection and handoff of the purchase to the library’s acquisitions functions.

Task creep: The growth in the breadth and range of library services has greatly widened the range of academic liaisons’ duties. In addition to collection management informed by subject knowledge, the academic liaison’s close collaboration with academic departments now includes subject-focused information literacy, course-embedded research support, one-on-one research consultations, production of online research guides, advising faculty and students on quality publications and copyrights, research data support, digital scholarship, open educational resources, assessment, analytics and decision support, and more. Academic liaisons thereby feel the pull of subject expertise as well as functional expertise.

About this session: Session participants brainstormed on areas of liaison serves that work well for them, areas of difficulty, training needs, job functions to add and drop, ideas for solutions, and must-have competencies for library liaisons.


Part 1 -- Background: In Part 1, this participative session kicked off with an introduction of patterns and trends identified by ARL and ASERL studies and discussions in a recent ASERL institute.

Part 2 -- Interactive exercises:
  • 1. Job description exercise: Session participants examined current job postings for descriptions of liaison roles. Guided by interactive live polls, the participants identified key liaison functions missing from the descriptions. Next, the participants noted superfluous functions which pose distractions from liaison roles.
  • 2. Reflection exercise: Guided by interactive live polls, the session's participants reflected upon the following:
  • .         + core competencies for liaisons,
  • .         + aspects that work well in their home institutions' liaison programs,
  • .         + their liaison institutions' pain points,
  • .         + types of support needed for their liaison roles,
  • .         + ways in which administrators can help library liaisons, and
  • .         + key takeaways and ideas from this sessions that participants will try in their home institutions.
Part 3: additional readings of current liaison research.
Interactive live poll results are included in the slides posted here, the paper for the Charleston Conference Proceedings, and at https://works.bepress.com/antjemays.

avatar for Antje Mays

Antje Mays

Director of Collections, University of Kentucky Libraries
Antje Mays, Director of Collections at University of Kentucky Libraries, leads collection management efforts in support of the University's growing academic programs and research activities. An experienced linguist, translator, and interpreter, she also serves as academic liaison... Read More →

Wednesday November 7, 2018 1:00pm - 2:15pm EST
Calhoun Room, Francis Marion Hotel

1:00pm EST

Intersectionality: How the Definition Has Evolved and How Libraries Can Support the Conversation
Link to SLIDES: http://bit.ly/intersectionality_libraries  

"What is intersectionality? Who does it apply to? What does it mean in today’s rapidly globalizing society? How can we make a difference through our jobs and actions? How can we help others learn about it?

The term intersectionality was coined by legal scholar Kimberlé Crenshaw in her 1989 essay, “Demarginalizing the Intersection of Race and Sex: A Black Feminist Critique of Antidiscrimination Doctrine, Feminist Theory and Antiracist Politics.” Intersectionality is defined as the way different forms of discrimination overlap, combine, and intersect, especially as it applies to marginalized groups. It generally refers to sexism, racism, and classism, but the meaning has evolved since it was introduced, encompassing sexual orientation, religion, age, disability (or differently abled, if you will), and even region (West vs. non-West, for example).

In this session, we will explore what intersectionality is, and who it affects. We will discuss how the term has changed over time to encompass a variety of overlapping discriminatory practices affecting marginalized groups. Our speakers will talk about how they have worked to educate others about discrimination through their own programs, teaching, and actions. They will cover areas, such as research methodology, critical information literacy, and how intersectionality has been applied to library science, specifically within scholarly conversations. We will also explore ways libraries can take part in the conversation by offering resources and programming that support research and inquiry. Audience participation and sharing of experience will be encouraged as a broad array of perspectives will spur dialogue and help foster ideas."

Link to SLIDES: http://bit.ly/intersectionality_libraries 

avatar for Sara Howard

Sara Howard

Librarian for Gender & Sexuality Studies and Student Engagement, Princeton University

Sharon Ladenson

Gender and Communication Studies Librarian, Michigan State University
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Shawn(ta) Smith-Cruz

Assistant Professor and Head of Reference at the Graduate Center Library, City University of New York
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Philip Virta

Senior Acquisitions Editor, Gale, a Cengage cpmpany
I've worked in the educational publishing industry for over 20 years and held various roles in marketing, sales, business development, product management, and new product development. I often have my head in the clouds building castles in the air, but frequently return to earth with... Read More →

1:00pm EST

State of Play: Research insights on effective educational video in the library
As students and faculty increasingly embrace video as a teaching and learning resource, libraries are often left to grapple with what kind best meet the interest and learning expectations of their constituents. Though there is mutual acceptance of video as a tool and resource, faculty and students have unique behavior and preferences regarding the medium. As various types of platforms, formats, designs, and elements play into what comprises effective video, how should librarians select video content for their libraries? Based on recent empirical research, this presentation will help librarians better understand what faculty and students need from academic video resources.

Dr. Michelle Miller, Professor of Psychological Sciences at Northern Arizona University and Michael Carmichael, Senior Publisher at SAGE Publishing, will utilize their own original research to:
  • Lay the foundation for video’s impact on student engagement in today’s evolving technological learning environment
  • Share original research on the unique behavior and preferences regarding academic video among faculty and students (e.g. desired function, type, features, collection acquisition, and use) to help guide libraries in adopting video content that best supports engaged learning
  • Highlight the benefits of video use for teachers and learners in stimulating stronger course performance, affecting student motivation, and confidence, and attitudes
  • Share findings and insights on strategies for using instructional technology for effective teaching
  • Share findings and insights on the effect of video on learning outcomes, dissecting different ways that design, including length, presenters, and visuals affect student engagement and learning.
The presentation will be moderated by Austina Jordan, Associate Professor of Library Science, Collection Management Librarian, and Coordinator of Information Services at the University of North Georgia at Gainesville. Ample time for Q&A will follow.

avatar for Austina Jordan

Austina Jordan

Head of Access Services, University Of North Georgia
I graduated from Covenant College with History Degree. I begrudgingly went to graduate school at the prompting of my adviser where I studied Public History & Library Science at Kent State University. It was a fantastic decision. I've been working in libraries for ten years now. I... Read More →

avatar for Michael Carmichael

Michael Carmichael

Head of Visual Media, SAGE Publishing
Michael Carmichael is the Head of Visual Media at SAGE Publishing. He has over 20 years of commissioning and editorial experience developing print and digital products for the higher education and academic market. Michael joined SAGE in 1998 where he first spent many years developing... Read More →
avatar for Michelle Miller

Michelle Miller

Professor of Psychological Sciences, Northern Arizona University
Michelle D. Miller is Director of the First Year Learning Initiative and Professor of Psychological Sciences at Northern Arizona University. She is the author of Minds Online: Teaching Effectively with Technology (Harvard University Press, 2014). Dr. Miller teaches courses in cognitive... Read More →

1:00pm EST

The Next Big Thing: Empowering Campus Entrepreneurs
"Entrepreneurial skills used to only be taught in the business school classroom. However, with global entrepreneurship on the rise, business innovation is no longer confined to traditional business programs. Generally, this is where business librarians can make valuable connections with the campus community. Having supported aspiring entrepreneurs for years, these librarians are now serving the larger campus community by teaching non-business majors to use specialized business-library resources.

Please join us for a question and answer-style session with five librarians who will discuss how they support aspiring student entrepreneurs on their campuses, including what library resources meet known demand and how to market those resources beyond the business school. They will also share ways for the library to become a central hub for entrepreneurial development.

Areas of discussion include:

What role can the library play in supporting entrepreneurship across campus, specifically for non-business students, alumni, and community members?
As the social entrepreneurship movement grows, how are libraries supporting those needs?
What resources do students need to support their start-up ambitions?
What role can librarians play in entrepreneurship competitions on their campuses?

Amy Braun, Director, Academic Business & Science Products (Gale, A Cengage Company)

Kristi Ward, Director, Library Editorial (SAGE Publications)

Librarian Panelists:

Wendy Jo Girven, Business Librarian at the University of New Hampshire

Heather Howard, Business Librarian at Purdue

Katharine Macy, Business Librarian at Indiana University-Purdue University Indianapolis

Corey Seeman, Director, Kresge Business Library at the University of Michigan

Alyson Vaaler, Business Librarian at Texas A&M University


avatar for Amy Braun

Amy Braun

Director, Product Management, Gale, A Cengage Company
Amy Braun is the product management director responsible for building academic business and science products at Gale, a Cengage Company. Creating dynamic tools and content to help students succeed has been her mission since she began as a Gale editor 12 years ago. In her product director... Read More →
avatar for Heather Howard

Heather Howard

Business Information Specialist, Purdue University
avatar for Katharine V. Macy

Katharine V. Macy

Collection Assessment Librarian, IUPUI University Library
avatar for Corey Seeman

Corey Seeman

Director, Kresge Library Services, University of Michigan
Corey Seeman is the Director of Kresge Library Services of the Ross School of Business at the University of Michigan. The unit has recently undergone a great transformation from a traditional library to an electronic-only library service group with the completion of the Ross Construction... Read More →
avatar for Alyson Vaaler

Alyson Vaaler

Business Librarian / Assistant Professor, Texas A&M University
avatar for Kristi Ward

Kristi Ward

Director, Library Editorial, SAGE Publishing

Wednesday November 7, 2018 1:00pm - 2:15pm EST
Ashley Room, Courtyard Marriott 125 Calhoun Street, Charleston, SC 29401

1:00pm EST

“The Everything Store” by Brad Stone: The Impact of Amazon on Library Services
"In a compelling narrative entitled “The Everything Store” (2013), Brad Stone chronicles the rise of the enviable Amazon enterprise created by the dynamic and innovative technology icon, Jeff Bezos. Based on a series of meticulously-substantiated claims from family, friends and colleagues, Brad Stone attributes the success of Amazon to Bezos’s leadership and vision that combined to foster innovation on an interdisciplinary level and create a lasting impact on the future of books, libraries and the digital world. This fascinating “Amazon Phenomenon” has not only revolutionized “access,” but engendered an operational shift in resource-acquisition technology, research, reading habits, preferences, and styles—all of which are linked to access to library collections and e-commerce in general.

This paper will analyze the impact of the Amazon infrastructure on library acquisitions and management services, with particular reference to ideas enunciated in “ The Everything Store” by Brad Stone. Discussions from experienced library practitioners will explore how Amazon has, in context, detail, insights, and style, enriched and re-shaped academic attitudes to reading, learning, and cultural memory. "

avatar for Joyce Dixon-Fyle

Joyce Dixon-Fyle

Joyce is an academic librarian (Professor) and Coordinator of Collection Development at DPU, where she has worked for many years. She earned both Ph.D. (French Literature)and MLS degrees from Indiana University, Bloomington, IN. Her primary services include assessing and selecting... Read More →

Thursday, November 8

1:00pm EST

Marketing Academic Library Resources and Services: How marketing and outreach support a library’s value proposition—and an analysis of current practices.
As the information marketplace and the needs of the library community continue to evolve, the academic library must evolve right along with them. These changes impact how the library positions itself and its services to the library community. As libraries change, they need to communicate that change, whether those changes are to services, events, or resources. Chief among these are digital resources, which tend to be one of the library’s biggest expenses. With such a large portion of the collection budget consumed by e-journal and e-book collections, libraries need to understand the current use of those resources and find creative ways to increase that use if they expect to justify ongoing expenditures and make room for projected price increases. Unfortunately, students and faculty frequently begin their research process on the open web with search engines like Google and Google Scholar or even illegal sites like SciHub.

Exactly how are libraries communicating these changes? Are they successful? How organized are these efforts and who within the library is leading them? The survey and white paper provides context around academic library marketing activities and present an empirical look at how well libraries are promoting services and resources, what tactics they use, which tactics are successful, and which are not, and where libraries are finding the staffing and/or funding to do so—with a special focus on digital resources. Researched and written by Choice, this white paper identifies and explains the external influences that are forcing libraries to become more adept at marketing their resources and services and offers a roadmap to improve tactics and drive results.

avatar for Sabine Dantus

Sabine Dantus

Outreach Librarian, Lynn University
Sabine Dantus is the outreach librarian at Lynn University Library in Boca Raton, Florida. She promotes the library as the intellectual center of campus through marketing, outreach, programming, events, research help, exhibitions, and publications. She sits on the board of directors... Read More →
avatar for Lisa Martin

Lisa Martin

Coordinator of Outreach, University of Houston Libraries
I am the Coordinator of Outreach for Liaison Services at the University of Houston Libraries. As Coordinator of Outreach, I work with a team of librarians who focus on relationship building with the goal of increasing awareness of library services across campus and in the community... Read More →

Bill Mickey

Editorial Director, Choice
avatar for Jennifer Park

Jennifer Park

Assistant Librarian for Access and Outreach Services, Mount Saint Mary College
As the Assistant Librarian for Access and Outreach Services at Mount Saint Mary College, I have two primary job responsibilities. The first is overseeing our Access Services department which includes InterLibrary Loan, student staff coordination, and stack management. My second major... Read More →
avatar for Michelle Rivera-Spann

Michelle Rivera-Spann

Director of Marketing - Library, Taylor and Francis Group

Thursday November 8, 2018 1:00pm - 2:15pm EST
Grand Ballroom 3, Gaillard Center

1:00pm EST

Sowing the Seeds of Innovation: Cultivating a Nurturing Environment for Entrepreneurship
As entrepreneurship becomes increasingly interdisciplinary, librarians can serve an important role in connecting entrepreneurial activities across the university environment. Librarians are developing relationships with faculty, staff, and students in many departments engaged in entrepreneurship, and they also have relationships with publishers of information used by entrepreneurs. These relationships can be leveraged to cultivate an environment where those who teach, study, and engage in entrepreneurship can be connected to the support they need in order for their projects to be successful. This session will focus on collaborations at two universities where librarians worked with a publisher and campus partners to nurture the entrepreneurship environment at each university. The librarian-publisher teams brought together a variety of partners, including the Technology Transfer Office, student organizations, Office of Research and Economic Development, community members, industry professionals, and the schools of engineering, law, and business, to engage in workshops about promoting entrepreneurship and innovation. The challenges, successes, and opportunities related to this type of collaboration will be explored in-depth during this session. Audience members will identify and discuss collaborative entrepreneurship opportunities within their own environments, and they will leave the session with clear strategies for engaging campus, community, and industry partners. The objective of this session is to share strategies used by multiple academic libraries to embed themselves in the entrepreneurial ecosystems of their universities. Through the use of guided discussion questions, the audience will be asked to think about and share current or aspirational partnerships centered around entrepreneurship, and strategies for strengthening or developing those partnerships will be discussed. Attendees will learn how to engage campus, industry, and community stakeholders.

avatar for Susan Boyd

Susan Boyd

Engineering/Math Librarian, Santa Clara University
avatar for Rebecca M (Missy) Murphey

Rebecca M (Missy) Murphey

Reference & PTRC Librarian, University of Central Florida
avatar for Min Tong

Min Tong

Business Librarian, University of Central Florida
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Ruth Wolfish

Client Services Manager, IEEE

Thursday November 8, 2018 1:00pm - 2:15pm EST
Laurens Room, Francis Marion Hotel 387 King St, Charleston, SC 29403, USA

1:00pm EST

The Library's Impactful Role in Supporting Student Success Today: Case Studies and Open Discussions
A growing number of library directors have identified supporting student success as their number one priority, but documenting library contributions to student success has been elusive. Publishers too are looking to produce content and services that have a meaningful impact on student learning outcomes, but often have conflicting information about how their resources are actually used. On all sides, many of us lack actionable data on what students want and need, how engagement with the library contributes to their educational success, and how to communicate the impact and value of the library on student success when making the case for funding. For libraries and publishers to be effective, it is essential that both have a clear idea of the expectations today’s students bring with them when they enter a physical or virtual library, an understanding of how they interact with their library, and a developing awareness of what forms of engagement are most likely to correlate with improved academic performance, graduation rates, and information literacy.

In this Lively Discussion Session, speakers from libraries and publishing will give lightning presentations on their case studies exploring how students actually use and perceive libraries and online resources, and how the libraries’ approaches to engagement can make a difference in student learning and research.

Attendees will learn how to reconsider their library’s physical spaces, services, and collections to support student success.

avatar for Michael Rodriguez

Michael Rodriguez

Collections Strategist, University of Connecticut
:bicycle emoji:

avatar for Penny Beile

Penny Beile

Associate Director for Research, Education, and Engagement, University of Central Florida
avatar for Patricia Hudson

Patricia Hudson

Associate Director of Institutional Marketing, Oxford University Press
avatar for Raymond Pun

Raymond Pun

Instruction/Research Librarian, Alder Graduate School of Education
avatar for Ian Singer

Ian Singer

General Manager, Credo Reference
avatar for David Tyckoson

David Tyckoson

Research Services Librarian, California State University, Fresno
David Tyckoson is a librarian at the Henry Madden Library at California State University, Fresno. He is first and foremost a reference librarian and has written and presented extensively on reference service and reference collections. He teaches RUSA’s online class on the Reference... Read More →

Thursday November 8, 2018 1:00pm - 2:15pm EST
Colonial Ballroom, Francis Marion Hotel

1:00pm EST

Thriving (or just surviving) as a liaison librarian: a lively discussion of our evolving roles, opportunities, and challenges
"We invite liaison librarians of all types and experience levels to join us for a lively discussion of the trends, opportunities, and challenges we are facing. Vendors are welcome to participate and learn more about the work of liaisons. The discussion will be led by a supervisor of liaisons (and a liaison herself), a new liaison, and a veteran liaison.

After introductions by all participants, we will first discuss workload issues: How do we manage? Have you been able to cut other work or responsibilities in response, and if so, how? Are there other tips or tricks for managing how overextended liaisons can get? After discussing these questions in small groups, we will ask the small groups to summarize their ideas to the large group.

In the second round of discussions, we will divide into small groups organized by specific topics or challenges mentioned during the introductions. (The moderators will have taken notes during the introductions, and will make suggestions for the topic groups.) Topics might include emerging liaison roles, training needs, outreach to faculty, how liaisons should be organized and supervised, balancing functional liaison roles with subject liaison roles, etc. Each small group will be asked to share ideas, frustrations, and success stories, and then summarize their discussions with the large group for a final round of large group sharing.

Participants to this lively discussion should come away with new ideas for liaison work, confirmation that we are not alone in facing certain challenges, and perhaps even a new mentor or peer-mentors. Bring your virtual or paper business cards as well as ideas and stories to share."

avatar for Steve Cramer

Steve Cramer

Business & Entrepreneurship Librarian, UNC Greensboro
I am the UNCG Business & Economics Librarian. I'm co-chairing the Entrepreneurship & Libraries Conference, which will take place in Durham NC in Fall 2020, https://entrelib.org/. Previously I worked at Duke University and Davenport College. I'm co-founder of Business Librarianship... Read More →
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Orolando Duffus

Business Librarian, University of Houston
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Rosalind Tedford

Director of Research & Instruction, Wake Forest University
Information Literacy; Instruction; Liaison Work