avatar for Dawn Mick

Dawn Mick

Iowa State University
Access Services Department Head
Ames, Iowa
I am the head of the Access Services department at Iowa State University, which covers circulation, resource sharing, course reserves, and monograph (e- and print firm ordering) acquisitions. Previously, I served as head of Access Services at Missouri University of Science and Technology. I entered the library profession in the Circulation department of the University of Nebraska at Omaha Criss library. My professional interests revolve around improving patron services, especially using quanitative and qualitative data as a basis for improvement.
Wednesday, November 7

9:30am EST

Data Expeditions - Mining Data for Effective Decision-Making Performance Hall, Gaillard CenterAnn Michael • Ivy Anderson • Gwen Evans

11:30am EST

1:00pm EST

4:40pm EST

5:45pm EST

Thursday, November 8

9:30am EST

11:30am EST

1:00pm EST

2:30pm EST

3:40pm EST

4:45pm EST

Friday, November 9

8:30am EST

10:45am EST

12:00pm EST