Ann Michael is CEO of Delta Think, a consulting and advisory firm focused on innovation and growth in content focused organizations. Ann has worked with clients to help them gain insight into their customers’ needs, define their strategy, build their product and services portfolio, implement new tools and technologies, and develop new skills and expertise. She is an ardent believer in data informed decision-making and was instrumental in the 2017 launch of the Delta Think Open Access Data & Analytics Tool. Ann is a Past President of SSP, an NFAIS Board member, a Board Director at Joule (a CMA company), a member of the Learned Publishing Editorial Board, and a contributor to the SSP’s blog, The Scholarly Kitchen.